Privacy Policy/Legal Notice
This Privacy Policy and Legal Notice tells you about our terms and conditions for your use of our website (our Site) and about the information we may collect from you whether you register your details on our website or by contacting us me by phone, post or direct email. In collecting this information, under the rules of the General Data Protection Regulation (GDPR) we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
We, ( Graham Guyett Villa Rental) understand and respects the importance of your privacy and we are committed to safeguarding your personal information. In providing our service to you, we must collect some personal information from you and this policy outlines how we treat your personal data after it has been collected by any of our channels which include our website, via phone call, end to end to end encrypted services such as WhatsApp or via email.
Who Are We?
We are owners of Villa del Cielo (the Villa) in Corfu and we offer this villa directly via this website wwwdelcielocorfu.com for short term holiday rentals.
Our address is Del Cielo, Spartilas, Corfu, Greece 49083. You can contact us by post at this address, or by email to delcielocorfu@outlook.com.
Any enquiries about our use of your personal data should be addressed to the contact details above.
What information do we collect?
When you visit and navigate our site and when you communicate with us via our site, we will not collect personal information about you unless you provide us that information voluntarily. We are also committed to holding the absolute minimum amount of information on you and only that which is necessary for us to properly perform our role as the suppliers of the Villa to you for a short term stay.
By completing any online form, it is implicitly agreed that we may store the information you provide for the purpose of providing the villa rental service to you.
If you provide personal information on our website or by corresponding with us by phone, email or making contact through social media or otherwise, we will store your name, address, telephone number, email address and maybe some “sensitive information” (see below) to facilitate providing information to you about your booking enquiry.
We may collect all or some of the information relating to you or other members of your party which may be considered “sensitive personal data” under the Data Protection Act 1998. We collect it to cater to for your needs or act in your interest, as guest tenants of the Villa.
This “sensitive personal data” may include: Names and contact/address details including mobile number and email address; passport details; special requirements such as those relating to any disability or medical condition which may affect the chosen arrangements; and dietary restrictions (which may disclose your religious beliefs).
If you contact us, we will keep a record of that correspondence.
Why do We Collect This Information and How Do We Use It?
To use your name, address, mobile number, photo i.d. to complete your booking with u;
To use your email and mobile details to manage your arrangements, send you notifications and communicate with you generally;
To carry out our obligations arising from any contracts entered into between you and us;
To notify you about any changes to our Villa, or the services we provide at the Villa;
From time to time to contact you with information about special offers, brochures, new products, forthcoming events or competitions. If you do not wish to receive such information, you may ask us in writing not to receive it;
All details you give us in connection with your booking will be kept as part of our business records as may be required in case of legal dispute or by regulatory bodies;
To provide you with information, products or services that you request from us or which we feel may interest you in respect of your booking and any future bookings;
To provide customer support before, during and after your stay at the Villa;
To comply with the requirements imposed by law or any court order.
We May Disclose Your Personal Information
Under certain circumstances and in order for us to perform our contract to our guest tenants of the Villa, from time to time we may need to disclose information:
To provide other suppliers of services and goods contact information in order for them to provide services requested by the guest tenants;
In the event that we sell the Villa business or buy any other related villa rental business, assets or shares, we may disclose your personal data to the prospective seller or buyer of such business;
We may receive requests for information from government departments, the police and other enforcement agencies. If this happens, and we are under a duty of disclosure, plus there is a proper legal basis for providing your information, it will be provided to the organisation asking for it.
Other than as set out above and save insofar as is necessary in order for us to carry out our obligations arising from any contracts entered into between you and us, we will not share your data with third parties unless we have procured your express consent to do so.
Storage of Your Personal Data
We take appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. Once received, we will use strict procedures and security features to try to prevent unauthorised access to your data.
Any information that you do register with us will be stored securely and will only be used to deliver information to you based on your requirements. The servers handling our website hosting is situated within the United Kingdom/European region.
When we use your information as described in this Privacy Policy, this may occasionally involve sending your information around the world (and in particular where you are located within the European Economic Area (EEA), this includes sending it outside the EEA). By providing us with your personal information, you agree that we may transfer, store and process your information in this manner.
Unfortunately, the transmission of information via the internet is never completely secure. Although we employ security measures designed to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.
Your Rights Over Your Information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If requested, we can delete it completely under the GDPR “right to be forgotten” regulation.
In accordance with the Data Protection Act 1998, you may ask us in writing for a copy of the information we hold about you and to correct any inaccuracies in your information. We aim to respond to you within 28 days from the date of request.
To submit a request by email, post or telephone, please use the contact information provided above.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
Cookies
You should also be aware that when you visit our website we may collect certain information that does not identify you personally, but provides us with “usage data,” such as the number of visitors we receive or what pages are visited most often.
Like many other web sites, we use “cookie” technology. A “cookie” is an element of data that a web site can send to your browser. It is not a computer program and has no ability to read data on your computer or instruct your computer to perform a function. A “cookie” is only used so that the web site can recognise repeat users, track usage patterns and better serve you when you return to the site. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies or not.
Protecting your information
We take website security very seriously and we are committed to safeguarding your personal information. We take a number of administrative and technical steps such as two-factor authentication and password protected systems to ensure the security of the information you provide to us.
Linking to other Sites
Our web site provides links to other web sites, not owned or controlled by us, that we think might be useful or of interest to you such as Facebook and Instagram. We cannot, however, be responsible for the privacy practices used by other web sites or their content or accuracy. This privacy statement covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this privacy statement.
Indemnity
You acknowledge that you are solely responsible for the use to which you put this website and all information you obtain from it. All warranties, conditions, representations and terms are hereby excluded to the fullest extent permitted by law. We and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to, or use of, or inability to use this website
Copyright
The copyright of text and images on this website belongs to us. You may not make a permanent copy of or reproduce this web site in any form. You may not reproduce or incorporate this web site into any other website. You may only print, display or download temporary copies of the content to your computer for your own personal non-commercial use. You may not link to this site or frame it without the express consent from us.
Review of This Policy
We keep this Policy under regular review. This Policy was last updated on 1st March 2023 and may be changed from time to time. You may wish to check it each time you visit our Site.